At Rovanest, we ensure every order is handled with care. Please allow 2–4 business days for dispatch. Once shipped, your package will arrive at your destination in the USA or Canada within 7–14 business days.

We exclusively ship to the USA & Canada.

Total Shipping time is Processing time + Shipping time.

Shipping is currently FREE on all orders over $99 CAD.

Orders under $99 CAD: the shipping fee is $5.99 CAD

You can return your items within 30 days of delivery.

To start a return, please contact us at contact@rovanest.com.

Not to worry! This is a very common delivery issue and we are happy to help.

Occasionally, tracking is marked as "delivered" before the package actually arrives; in these cases, it usually drops off within the following 1–3 business days.

If it has been more than 3 business days since your order was marked as delivered, please contact our support at contact@rovanest.com and we will manually look into this for you.

Yes, you can cancel your order within 24 hours of purchase. To initiate a cancellation, please refer to our Cancellation Policy for full details.

If you need to edit your order (such as changing a size, color, or shipping address), please contact us as soon as possible at contact@rovanest.com.

Please note that once an order has been processed or shipped, we are unable to make further changes.

Our products are photographed by the camera, without adding any filters to the picture. Product color difference depends on your phone or computer screen, but if you are unhappy with your order we will be happy to do a return or exchange.

Please see our Size Guide nearing the size options on the product page. If you still have specific questions about a fit of an item or measurement guidelines, please email us for more help.